Data We Collect and Why We Use It
When you register, we collect your name, email address, phone number, and the payment method you choose — whether that is bKash, Nagad, or Rocket. This information is used to verify your account, process deposits and withdrawals, and contact you about account activity. We also collect
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device and session data automatically: your browser type, IP address, and pages visited. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to advertisers or unrelated third parties. Payment transaction records linked to bKash, Nagad, and
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Rocket are retained for compliance and dispute resolution purposes only. If you contact our support team, those conversations are stored to track your query history and improve the help we give you. Data shared with payment processors is limited strictly to what is needed to complete
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your transaction. Where local law in Bangladesh or your eligible region requires us to share data with a regulatory authority, we will do so — but only to the extent legally required. You can ask us what data we hold on you at any time by
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reaching out through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.